Starting 2026 on the Right Path: When Support Truly Changes Lives
As we step into 2026, we’ve been taking time to reflect on what matters most at RQ Living — not growth for its own sake, but the real, human impact of support done well.
Recently, we received a piece of feedback from an external allied health professional that deeply resonated with our team. It spoke not about policies or processes, but about a person’s life changing — and that is why we do this work.
When the Right Support Makes All the Difference
Supported Independent Living should be more than a roof and a roster. It should feel like home. It should create safety, trust, and the space for someone to reconnect with themselves and the world around them.
In this case, an allied health professional reflected on the experience of a participant who had moved into an RQ Living home after years of transitions across multiple providers. What stood out was not just improvement — but how quickly and deeply life had shifted once the right environment and support were in place.
Below is the testimonial in full - anonymised to protect and respect privacy.
A Testimonial from an Allied Health Professional
“I wanted to provide some positive feedback on behalf of my client, whom I provide Positive Behaviour Support to.
They have recently moved into accommodation with RQ Living, supported by Ellen and Prisca. I have seen this person through multiple houses and providers over the years, and I have never seen such a drastic improvement in their quality of life since being with this team.
Their mood, motivation to live a fulfilling and productive life, and positive social engagement has absolutely sky-rocketed in just the last few months.
Both Ellen and Prisca have been very proactive in correspondence, and implementing suggested strategies has been a huge success. Based on my conversations with Ellen and my interactions with the rest of the support workers, it is clear that this organisation’s values are making a direct positive impact — not only on the people supported, but also on employees, which then positively affects external service providers like myself.
I just wanted to express my gratitude to the whole team and acknowledge the phenomenal work being done. Thank you.”
Why This Matters to Us
Feedback like this reminds us that quality support is relational. It’s built through:
- Trust and consistency
- Genuine collaboration with allied health and families
- Support workers who listen, care, and follow through
- Environments where people feel safe enough to grow
When these elements come together, people don’t just stabilise — they begin to thrive.
