More Than Just Support: How Compassion and Consistency Transform Lives at RQ Living

Recently, we received a testimonial from Natalie Dalziell, a professional in the disability sector, whose words capture the very heart of why we do what we do.

In the world of disability support, there is a profound difference between simply "providing a service" and truly changing a life.

At RQ Living, we believe that every individual deserves more than just a plan—they deserve a partner who sees the person first, honours their dignity, and works tirelessly to restore their sense of purpose.

A Story of Impact: Natalie Dalziell’s Experience

"I cannot speak highly enough of RQ Living. Their team has gone above and beyond to support my client, and the difference they’ve made has been absolutely life-changing.

From day one, the staff at RQ Living showed genuine compassion, professionalism, and a commitment to truly understanding my client’s needs. They didn’t just “provide support” — they built trust, created stability, and restored a sense of purpose and dignity. The progress my client has made under their care has exceeded everyone’s expectations.

Their communication, responsiveness, and teamwork with allied health and support coordination have been exceptional. They take initiative, problem-solve proactively, and always follow through. Most importantly, they treat every individual as a person first — with respect, empathy, and consistency.

RQ Living is a shining example of what quality disability support should look like. I’m deeply grateful for the difference they’ve made and wouldn’t hesitate to recommend them to any family or professional looking for a provider that genuinely cares and delivers outstanding outcomes."

The RQ Living Difference: Why We’re Different

Natalie’s experience highlights the "RQ Equation" we live by: EQ + IQ + SQ = RQ. By combining Emotional Intelligence (EQ), Intellectual Intelligence (IQ), and Spiritual Intelligence (SQ), we achieve Realisation Intelligence (RQ). This means we lead with heart, mind, and purpose to build lasting connections, not just checkboxes.

What sets us apart?

• A "Never Say No" Attitude: We don’t just think outside the box; we dissect it. If a barrier exists, we work proactively with allied health teams and coordinators to find a solution.
• Person-First Philosophy: As Natalie noted, we treat every individual with the respect and empathy they deserve. We focus on building trust and stability, which are the foundations of true progress.
• Connected Care: We understand that high-quality support requires exceptional communication. We pride ourselves on being a cohesive part of a participant's wider team, ensuring that every professional involved is moving in the same direction.

Our Services: Tailored to Your Journey

Whether you are seeking independence at home or a more connected life in the community, our services are designed to be flexible and life-changing:

• Supported Independent Living (SIL) & Specialist Disability Accommodation (SDA): We offer beautiful, accessible homes in prime locations where residents enjoy a full lifestyle experience.
• Individualised Living Options (ILO): Support that is uniquely built around your routines and goals.
• Hospital to Home Transitions: We specialise in the complex journey from hospital care back into the community, ensuring a safe, smooth, and supported transition.
• Community Access & Skill Development: From creative workshops and social outings to learning everyday life skills, we help you stay connected and in control.

Start Your Next Chapter with RQ Living

At RQ Living, we aren't just a provider—we are a community dedicated to helping you shine. If you are a family member, a participant, or a professional like Natalie looking for a provider that genuinely cares and delivers, we would love to hear from you.

Ready to see the difference quality support can make?

Contact the RQ Living Team today for a visit, a chat and to learn more about how we can support your journey.