We can’t wait to meet you.
But, we understand you might want to get to know us first.
We’re RQ Living, an NDIS and specialist services provider obsessed with creating meaningful change. We’re uniquely positioned to offer exceptional flexibility, which means we never say no. When we hit a wall, we don’t just think outside the box. We dissect it, going above and beyond to help someone live a safe and happy life.
At RQ living, you have choice and control. You have a voice. And you are heard, always.
The story behind the name.
EQ+IQ+SQ=RQ
When emotional (EQ), intellectual (IQ), and spiritual intelligence (SQ) come together, the whole person is aligned with self Realisation Intelligence (RQ). That’s what RQ is all about, leading with heart, mind, and purpose to build meaningful, lasting connections. Not just providing support.
Meet the team.
John Grohovaz
Director
Meet John
John is a seasoned business leader and innovation strategist with over 30 years of global experience across sectors including disability services, finance, and technology. As Director of RQ Living and Utano Care, he champions inclusive, person-centred support, driving the development of Specialist Disability Accommodation (SDA) communities that empower residents to live independently.
John’s expertise in strategic finance and commercialisation underpins his commitment to excellence in care and service delivery. His leadership fosters a culture of innovation and collaboration, ensuring holistic support for clients, staff, and families. John is dedicated to creating sustainable, inclusive communities that enhance quality of life.
Dino Santos
Chief Executive Officer
Meet Dino
Dino is a seasoned executive leader with over 30 years of experience in the human services sector. As CEO of RQ Living, he leads strategic direction, operational excellence, and stakeholder engagement to ensure the delivery of high-quality disability support services in Perth and Sydney.
A recognised expert in the NDIS, Dino has successfully overseen major audits, service expansions, and large-scale organisational transformations. His leadership spans both government and not for profit sectors, where he has managed large teams across multiple states, and multimillion-dollar budgets with consistent success.
Driven by a deep commitment to genuine person-centred care, Dino is a passionate advocate for the rights of people with disability. He champions continuous improvement and innovation, working to build inclusive, sustainable, and responsive support systems that meet the needs of all individuals.
Ellen Westall
General Manager
Meet Ellen
Ellen is a passionate advocate for change, known for her empathetic leadership and innovative approach to care. With over a decade of experience spanning aged care and disability services, she has helped countless individuals realise their goals and take ownership of their life journey.
Driven by a commitment to service excellence and genuine connection, Ellen creates spaces where people feel seen, heard, and empowered. Her strengths in mentoring, team building, and strategic growth have shaped inclusive, high-performing environments that inspire staff and elevate client outcomes.
At the heart of Ellen’s work is a belief in holistic, person-centred care, where innovation meets compassion, and dreams become achievable. Whether supporting frontline teams or designing transformative services, Ellen leads with purpose, impact, and an unwavering dedication to helping others thrive.
Ellen Westall
General Manager
Meet Ellen
Ellen is a passionate advocate for change, known for her empathetic leadership and innovative approach to care. With over a decade of experience spanning aged care and disability services, she has helped countless individuals realise their goals and take ownership of their life journey.
Driven by a commitment to service excellence and genuine connection, Ellen creates spaces where people feel seen, heard, and empowered. Her strengths in mentoring, team building, and strategic growth have shaped inclusive, high-performing environments that inspire staff and elevate client outcomes.
At the heart of Ellen’s work is a belief in holistic, person-centred care, where innovation meets compassion, and dreams become achievable. Whether supporting frontline teams or designing transformative services, Ellen leads with purpose, impact, and an unwavering dedication to helping others thrive.
Elvin Goh
Business and Operations
Manager
Meet Elvin
Elvin is an experienced operations leader at RQ Living, where he focuses on building reliable systems and delivering person-centred care with consistency and heart. With a background in care services and project delivery, he brings a thoughtful balance of commercial insight and genuine compassion, always working to ensure that the needs of individuals with disability remain front and centre.
Elvin is committed to creating high-performing teams and refining processes that support long-term sustainability. He takes pride in mentoring staff, improving service quality, and helping shape care models that are both practical and future-ready. His approach is collaborative and outcomes-driven, grounded in a belief that good leadership is about listening, learning, and lifting others up.
Outside of work, Elvin is a passionate sports enthusiast and dedicated ultimate frisbee player. He’s proud to have represented Australia at the World Championships in the Grandmasters Division, a personal milestone that reflects his love for teamwork, discipline, and continuous growth. Whether on the field or in the workplace, Elvin leads with quiet determination and a deep respect for the people around him.
Elvin Goh
Business & Operations Manager
Meet Elvin
Elvin is an experienced operations leader at RQ Living, where he focuses on building reliable systems and delivering person-centred care with consistency and heart. With a background in care services and project delivery, he brings a thoughtful balance of commercial insight and genuine compassion, always working to ensure that the needs of individuals with disability remain front and centre.
Elvin is committed to creating high-performing teams and refining processes that support long-term sustainability. He takes pride in mentoring staff, improving service quality, and helping shape care models that are both practical and future-ready. His approach is collaborative and outcomes-driven, grounded in a belief that good leadership is about listening, learning, and lifting others up.
Outside of work, Elvin is a passionate sports enthusiast and dedicated ultimate frisbee player. He’s proud to have represented Australia at the World Championships in the Grandmasters Division, a personal milestone that reflects his love for teamwork, discipline, and continuous growth. Whether on the field or in the workplace, Elvin leads with quiet determination and a deep respect for the people around him.
Vanessa Tan
Planning and Administration Coordinator
Meet Vanessa
Vanessa brings over five years of leadership and client service experience to her role as Planning and Administration Coordinator at RQ Living. With a strong background in operations management and team coordination, she is passionate about creating structured, efficient systems that support both clients and support workers.
Known for her calm and solutions-focused approach, Vanessa works closely with participants, families, and staff to ensure planning and administrative processes are organised, responsive to individual needs, and aligned with RQ Living’s commitment to quality care. She understands the importance of consistency, clear communication, and thoughtful coordination, particularly when supporting clients with diverse and complex needs.
Vanessa prides herself on building positive relationships, maintaining strong attention to detail, and ensuring smooth day-to-day operations across services. Her goal is to create a planning and administrative experience that feels reliable, transparent, and supportive for everyone involved.
Priscar Phakathi
Team Leader
Western Australia
Meet Priscar
Priscar brings over five years of hands-on experience across aged care, disability support, and community services. Known for her steady, person-centred leadership, she fosters confidence and connection, transforming everyday routines like community access and meal preparation into meaningful moments of dignity and choice.
With a strong focus on service excellence, Priscar mentors her team with clarity and compassion. She sets high standards in safety, medication support, and documentation, while expertly managing complex rosters to ensure seamless care delivery. Her leadership style is grounded, fair, and collaborative—always ready to roll up her sleeves and lead by example.
Outside of work, Priscar brings warmth and curiosity to everything she does. She's a passionate home cook and an avid traveller, embracing new cultures and perspectives. Her approach to leadership is inclusive and purpose-driven, with a deep commitment to helping individuals and teams thrive.
Ellen Westall
General Manager
Meet Ellen
Ellen is a passionate advocate for change, known for her empathetic leadership and innovative approach to care. With over a decade of experience spanning aged care and disability services, she has helped countless individuals realise their goals and take ownership of their life journey.
Driven by a commitment to service excellence and genuine connection, Ellen creates spaces where people feel seen, heard, and empowered. Her strengths in mentoring, team building, and strategic growth have shaped inclusive, high-performing environments that inspire staff and elevate client outcomes.
At the heart of Ellen’s work is a belief in holistic, person-centred care, where innovation meets compassion, and dreams become achievable. Whether supporting frontline teams or designing transformative services, Ellen leads with purpose, impact, and an unwavering dedication to helping others thrive.
Elvin Goh
Business and Operations
Manager
Meet Elvin
Elvin is an experienced operations leader at RQ Living, where he focuses on building reliable systems and delivering person-centred care with consistency and heart. With a background in care services and project delivery, he brings a thoughtful balance of commercial insight and genuine compassion, always working to ensure that the needs of individuals with disability remain front and centre.
Elvin is committed to creating high-performing teams and refining processes that support long-term sustainability. He takes pride in mentoring staff, improving service quality, and helping shape care models that are both practical and future-ready. His approach is collaborative and outcomes-driven, grounded in a belief that good leadership is about listening, learning, and lifting others up.
Outside of work, Elvin is a passionate sports enthusiast and dedicated ultimate frisbee player. He’s proud to have represented Australia at the World Championships in the Grandmasters Division, a personal milestone that reflects his love for teamwork, discipline, and continuous growth. Whether on the field or in the workplace, Elvin leads with quiet determination and a deep respect for the people around him.
Paula Warrington
Team Leader
New South Wales
Meet Paula
Paula has spent the past three years learning, growing, and progressing rapidly within the disability sector. Her experience supporting people with diverse needs and backgrounds has shaped her belief that every individual is unique. She takes the time to build trust and meaningful relationships, tailoring her support to each person’s strengths, preferences, and circumstances.
Her approach is grounded in respect, dignity, and genuine human connection. Paula ensures that every person she supports feels heard, valued, and empowered to make choices that align with their goals and aspirations. Working in this sector has strengthened her commitment to inclusion, advocacy, and person‑centred practice. She takes pride in creating safe, supportive, and empowering environments where people can thrive. This passion drives her to continually learn, grow, and deliver support that is thoughtful, respectful, and impactful.
As a Team Leader, Paula is dedicated to providing strong, compassionate leadership that supports both participants and staff to achieve the best possible outcomes. She leads by example, fostering a positive and inclusive team culture built on respect, accountability, and collaboration. Through mentoring staff, promoting best practice, and ensuring person‑centred care remains at the forefront, Paula works to create a team environment where everyone feels supported to succeed.
Jasbinder Kaur
Team Leader
New South Wales
Meet Jasbinder
With over 25 years of dedicated experience in the disability sector, Jasbinder has worked across both government and not-for-profit organisations, championing the rights and wellbeing of people with disability. Her passion lies in empowering individuals to lead fulfilling, meaningful lives, and her role as a Team Leader enables her to mentor staff while ensuring every person supported is treated with respect, dignity, and compassion.
Jasbinder leads with empathy, professionalism, and a strong belief in the power of person-centred care. She is committed to tailoring support to each individual’s needs, promoting independence, inclusion, and choice. Collaboration is at the core of her approach, she values strong relationships with families, team members, and allied health professionals to ensure holistic, well-rounded support for every participant.
Creating a positive, communicative team environment is one of Jasbinder’s top priorities. She prides herself on being organised and detail-oriented, ensuring operations run smoothly and in alignment with NDIS standards and safety requirements. What drives her most is seeing the real impact of her work, helping people live with joy, autonomy, and dignity. Jasbinder is deeply committed to making that vision a reality every single day.
Faith Jebet
Team Leader
Western Australia
Meet Faith
Faith is a valued member of the RQ Living team and brings a genuine passion for community services, with a particular focus on mental health. She is committed to delivering person‑centred, respectful support and places great importance on building trusting, meaningful relationships with participants.
With a calm, empathetic, and reflective approach, Faith is deeply interested in understanding human behaviour, emotional regulation, and trauma‑informed practice. She strives to create safe, supportive environments where individuals feel heard, understood, and empowered in their daily lives.
Faith’s strong interest in mental health continues to shape her professional journey. She is eager to pursue future studies in counselling, allowing her to deepen her skills and provide therapeutic, thoughtful support to the people she works with.
Ellen Westall
General Manager
Meet Ellen
Ellen is a passionate advocate for change, known for her empathetic leadership and innovative approach to care. With over a decade of experience spanning aged care and disability services, she has helped countless individuals realise their goals and take ownership of their life journey.
Driven by a commitment to service excellence and genuine connection, Ellen creates spaces where people feel seen, heard, and empowered. Her strengths in mentoring, team building, and strategic growth have shaped inclusive, high-performing environments that inspire staff and elevate client outcomes.
At the heart of Ellen’s work is a belief in holistic, person-centred care, where innovation meets compassion, and dreams become achievable. Whether supporting frontline teams or designing transformative services, Ellen leads with purpose, impact, and an unwavering dedication to helping others thrive.
Elvin Goh
Business and Operations
Manager
Meet Elvin
Elvin is an experienced operations leader at RQ Living, where he focuses on building reliable systems and delivering person-centred care with consistency and heart. With a background in care services and project delivery, he brings a thoughtful balance of commercial insight and genuine compassion, always working to ensure that the needs of individuals with disability remain front and centre.
Elvin is committed to creating high-performing teams and refining processes that support long-term sustainability. He takes pride in mentoring staff, improving service quality, and helping shape care models that are both practical and future-ready. His approach is collaborative and outcomes-driven, grounded in a belief that good leadership is about listening, learning, and lifting others up.
Outside of work, Elvin is a passionate sports enthusiast and dedicated ultimate frisbee player. He’s proud to have represented Australia at the World Championships in the Grandmasters Division, a personal milestone that reflects his love for teamwork, discipline, and continuous growth. Whether on the field or in the workplace, Elvin leads with quiet determination and a deep respect for the people around him.
Priscar Phakathi
Team Leader
Western Australia
Meet Priscar
Priscar brings over five years of hands-on experience across aged care, disability support, and community services. Known for her steady, person-centred leadership, she fosters confidence and connection, transforming everyday routines like community access and meal preparation into meaningful moments of dignity and choice.
With a strong focus on service excellence, Priscar mentors her team with clarity and compassion. She sets high standards in safety, medication support, and documentation, while expertly managing complex rosters to ensure seamless care delivery. Her leadership style is grounded, fair, and collaborative—always ready to roll up her sleeves and lead by example.
Outside of work, Priscar brings warmth and curiosity to everything she does. She's a passionate home cook and an avid traveller, embracing new cultures and perspectives. Her approach to leadership is inclusive and purpose-driven, with a deep commitment to helping individuals and teams thrive.
Faith
Jebet
Team Leader
Western Australia
Meet Faith
Faith is a valued member of the RQ Living team and brings a genuine passion for community services, with a particular focus on mental health. She is committed to delivering person‑centred, respectful support and places great importance on building trusting, meaningful relationships with participants.
With a calm, empathetic, and reflective approach, Faith is deeply interested in understanding human behaviour, emotional regulation, and trauma‑informed practice. She strives to create safe, supportive environments where individuals feel heard, understood, and empowered in their daily lives.
Faith’s strong interest in mental health continues to shape her professional journey. She is eager to pursue future studies in counselling, allowing her to deepen her skills and provide therapeutic, thoughtful support to the people she works with.
Paula Warrington
Team Leader
New South Wales
Meet Paula
Paula has spent the past three years learning, growing, and progressing rapidly within the disability sector. Her experience supporting people with diverse needs and backgrounds has shaped her belief that every individual is unique. She takes the time to build trust and meaningful relationships, tailoring her support to each person’s strengths, preferences, and circumstances.
Her approach is grounded in respect, dignity, and genuine human connection. Paula ensures that every person she supports feels heard, valued, and empowered to make choices that align with their goals and aspirations. Working in this sector has strengthened her commitment to inclusion, advocacy, and person‑centred practice. She takes pride in creating safe, supportive, and empowering environments where people can thrive. This passion drives her to continually learn, grow, and deliver support that is thoughtful, respectful, and impactful.
As a Team Leader, Paula is dedicated to providing strong, compassionate leadership that supports both participants and staff to achieve the best possible outcomes. She leads by example, fostering a positive and inclusive team culture built on respect, accountability, and collaboration. Through mentoring staff, promoting best practice, and ensuring person‑centred care remains at the forefront, Paula works to create a team environment where everyone feels supported to succeed.
Jasbinder
Kaur
Team Leader
New South Wales
Meet Jasbinder
With over 25 years of dedicated experience in the disability sector, Jasbinder has worked across both government and not-for-profit organisations, championing the rights and wellbeing of people with disability. Her passion lies in empowering individuals to lead fulfilling, meaningful lives, and her role as a Team Leader enables her to mentor staff while ensuring every person supported is treated with respect, dignity, and compassion.
Jasbinder leads with empathy, professionalism, and a strong belief in the power of person-centred care. She is committed to tailoring support to each individual’s needs, promoting independence, inclusion, and choice. Collaboration is at the core of her approach, she values strong relationships with families, team members, and allied health professionals to ensure holistic, well-rounded support for every participant.
Creating a positive, communicative team environment is one of Jasbinder’s top priorities. She prides herself on being organised and detail-oriented, ensuring operations run smoothly and in alignment with NDIS standards and safety requirements. What drives her most is seeing the real impact of her work, helping people live with joy, autonomy, and dignity. Jasbinder is deeply committed to making that vision a reality every single day.
Ellen Westall
General Manager
Meet Ellen
Ellen is a passionate advocate for change, known for her empathetic leadership and innovative approach to care. With over a decade of experience spanning aged care and disability services, she has helped countless individuals realise their goals and take ownership of their life journey.
Driven by a commitment to service excellence and genuine connection, Ellen creates spaces where people feel seen, heard, and empowered. Her strengths in mentoring, team building, and strategic growth have shaped inclusive, high-performing environments that inspire staff and elevate client outcomes.
At the heart of Ellen’s work is a belief in holistic, person-centred care, where innovation meets compassion, and dreams become achievable. Whether supporting frontline teams or designing transformative services, Ellen leads with purpose, impact, and an unwavering dedication to helping others thrive.
Elvin Goh
Business and Operations
Manager
Meet Elvin
Elvin is an experienced operations leader at RQ Living, where he focuses on building reliable systems and delivering person-centred care with consistency and heart. With a background in care services and project delivery, he brings a thoughtful balance of commercial insight and genuine compassion, always working to ensure that the needs of individuals with disability remain front and centre.
Elvin is committed to creating high-performing teams and refining processes that support long-term sustainability. He takes pride in mentoring staff, improving service quality, and helping shape care models that are both practical and future-ready. His approach is collaborative and outcomes-driven, grounded in a belief that good leadership is about listening, learning, and lifting others up.
Outside of work, Elvin is a passionate sports enthusiast and dedicated ultimate frisbee player. He’s proud to have represented Australia at the World Championships in the Grandmasters Division, a personal milestone that reflects his love for teamwork, discipline, and continuous growth. Whether on the field or in the workplace, Elvin leads with quiet determination and a deep respect for the people around him.
Faith Jebet
Team Leader
Western Australia
Meet Faith
Faith is a valued member of the RQ Living team and brings a genuine passion for community services, with a particular focus on mental health. She is committed to delivering person‑centred, respectful support and places great importance on building trusting, meaningful relationships with participants.
With a calm, empathetic, and reflective approach, Faith is deeply interested in understanding human behaviour, emotional regulation, and trauma‑informed practice. She strives to create safe, supportive environments where individuals feel heard, understood, and empowered in their daily lives.
Faith’s strong interest in mental health continues to shape her professional journey. She is eager to pursue future studies in counselling, allowing her to deepen her skills and provide therapeutic, thoughtful support to the people she works with.
Jasbinder Kaur
Team Leader
New South Wales
Meet Jasbinder
With over 25 years of dedicated experience in the disability sector, Jasbinder has worked across both government and not-for-profit organisations, championing the rights and wellbeing of people with disability. Her passion lies in empowering individuals to lead fulfilling, meaningful lives, and her role as a Team Leader enables her to mentor staff while ensuring every person supported is treated with respect, dignity, and compassion.
Jasbinder leads with empathy, professionalism, and a strong belief in the power of person-centred care. She is committed to tailoring support to each individual’s needs, promoting independence, inclusion, and choice. Collaboration is at the core of her approach, she values strong relationships with families, team members, and allied health professionals to ensure holistic, well-rounded support for every participant.
Creating a positive, communicative team environment is one of Jasbinder’s top priorities. She prides herself on being organised and detail-oriented, ensuring operations run smoothly and in alignment with NDIS standards and safety requirements. What drives her most is seeing the real impact of her work, helping people live with joy, autonomy, and dignity. Jasbinder is deeply committed to making that vision a reality every single day.
Aligning purpose with impact.
We proudly support Destiny Rescue, an organisation dedicated to rescuing and restoring children from human trafficking and exploitation.
We support individuals locally through holistic care, but our heart for restoration extends globally. Because everyone deserves the opportunity to live free and be fulfilled. Everyone deserves choice and control. Everyone deserves a voice.

